Blizzard intends to meet players used to playing on consoles.
The upcoming Shadowlands expansion will introduce a small revolution in terms of handling the game to World of Warcraft . Eventually, it will receive official support for controllers.
This is not the first time a popular MMO game has been adapted to pad control. Final Fantasy XIV and The Elder Scrolls Online are fully playable in this way, which is probably related to the presence of these titles on consoles. So you should consider whether World of Warcraft can also hit new platforms. Blizzard, however, quickly denied such reports, noting that at the moment it is only about providing players with additional control options.